This is being caused by deleting your file’s file extension (examples: .pdf, .doc, .png, .jpg, etc) in the OU Campus rename process.
There are two ways to fix this error:
- Option one – Modifying the file name in OU Campus:
When renaming your file the entire name will be highlighted in OU Campus – rather than hitting delete, or the backspace button, or typing right away, click into the field.
Highlight and replace just the uppercase letters of your file. Change the file to be all lowercase letters with no spaces and be sure the the .pdf is still included on the file.
- Option two – modifying the name to be all lower case with no spaces on your computer:
Before uploading the file to OU Campus, change the file’s name to all lowercase letters with no spaces. Save your file's name and then upload the file to OU Campus.
Your issue should be resolved once the file’s name is all lower case, has no spaces, and the file extension is listed.